Privacy Policy
MAILsimple is operated by Complete Content Management Services, Inc. (“CCMS”). This summary covers MAILsimple specifically; it complements the CCMS Privacy Policy.
What we access
When you connect a mailbox, MAILsimple accesses only the messages and folders needed to perform the actions you request through Claude: searching, reading, organizing, and sending. Outlook / Office 365 is connected through Microsoft's official OAuth sign-in; IMAP/SMTP mailboxes are connected with credentials you provide.
How your credentials are stored
OAuth tokens and IMAP passwords are encrypted at rest. Each account's read, send, and delete permissions are enforced on every request, and actions are recorded in an audit log for your security.
What we don't do
- We do not sell your data or your email contents.
- We do not use your mailbox contents to train models.
- We do not retain message bodies beyond what a request requires.
Third parties
These providers are involved in running MAILsimple:
| Provider | Purpose | Data involved |
|---|---|---|
| Hosting (CCMS Plesk server + MySQL) | Run the Service | All Service data (encrypted at rest) |
| Identity provider (e.g. WorkOS AuthKit) | Sign-in | Your login identity (not mailbox credentials) |
| Stripe | Billing for paid plans | Email, plan, payment details (handled by Stripe) |
| Your mail providers (Microsoft, your IMAP host) | The mailboxes you connect | Mail credentials/content |
| Anthropic (Claude) | The AI assistant you direct | The mail content the assistant retrieves, under Anthropic’s terms |
When you use MAILsimple through Claude, the content the assistant retrieves is processed by Anthropic under Anthropic’s terms and privacy policy, which we do not control.
Billing
Accounts and payments are managed centrally at account.ccmssolutions.com. Payment processing is handled by Stripe.
Contact
Questions about privacy? Email support@ccmssolutions.com.
Last updated September 29, 2026.